FREQUENTLY ASKED QUESTIONS
Have a question about RC Williams Company?
We’re here to help. Find answers to our most common inquiries below.
Does RC Williams Company shipping internationally?
Yes, offer international shipping outside of the continental United States (including Alaska and Hawaii) is done through our ebay store located at rcwcolloc.
What is RC Williams Company's return policy?Â
Refunds are accepted within 14 days of shipping. Items must be returned in like-new condition. Please contact us directly if there are any issues with your product.
Can I change or cancel my order with RC Williams Company?Â
You can modify your order within 60 minutes of placing it by visiting our ecommerce page.
Do all RC Williams Company's products have warranties?
Yes, our products come with a one-year warranty that protects against defects in materials and workmanship. Register your item at rcwilliamscompany.com.
We have two products, the Bass Buggie® and the Cello Buggie that have their own specific warranties.
Standard Coverage:Â Our items include a 1-year warranty from date of purchase.
Exclusions:Â Normal wear, misuse, and cosmetic damage after initial delivery are not covered.